Built for transit operations

Modules for operators, maintenance, dispatch—and riders.

Targeted anonymous pulses and reports that fit how agencies actually run: garages, routes, shifts, and contractors—fast to answer, easy to roll up.

🧑‍✈️

Operator wellness check-ins

Weekly pulses for drivers and operators to flag fatigue, stress, and safety concerns. Trends highlight garages or routes that need support before attendance and claims spike.
Weekly cadence Garage / route tags
Complements existing safety programs—no new app store downloads for frontline staff.
🚨

Anonymous incident reporting

Near-misses, harassment, equipment faults, and unsafe conditions surface without fear of retaliation. Pattern detection routes alerts to the right safety leads.
Pattern alerts No identities
Turns underreported “water cooler” issues into data leadership can defend in board and union conversations.
🧰

Maintenance feedback

Mechanics and shop staff log recurring faults by vehicle or route in seconds—helping prioritize PM, reduce road calls, and shorten mean time to repair.
Vehicle / route ID Shop-friendly
Feeds the same dashboards safety uses, so ops and maintenance share one source of truth.
🗺️

Route & depot insights

Segment by route, depot, shift, or contractor. Spot hotspots, compare before/after interventions, and brief the board with anonymized trend lines—not anecdotes.
Multi-segment Export-ready
Built for agencies that mix in-house and contracted service—everyone reports into the same privacy model.
🛡️

Compliance & documentation

Package anonymized participation, themes, and follow-up actions for boards, insurers, FTA-style reviews, and labor partners—without exposing individuals.
PDF / CSV Audit narrative
Shows you listened and responded—critical when claims or investigations ask “what did management know, and when?”
🚏

Rider experience signals

Optional QR codes at stations and on vehicles capture cleanliness, safety, and service quality—always anonymous and aggregated for planning and customer experience teams.
Optional rider QR CX trends
Closes the loop between operator wellness and what riders feel on the system.
Incidents & claims

The cost of safety issues that never make it into the system.

Fatigue, harassment, and equipment faults are often underreported when staff fear retaliation or don't trust the channel. Anonymous, credible reporting increases signal quality so teams can intervene before events become claims.

Agencies that document structured wellness and safety feedback are typically in a stronger position with carriers and oversight bodies: faster triage, clearer timelines, and evidence of proactive management—outcomes many programs associate with lower incident rates and smoother claim resolution (varies by agency and program maturity).

Wellness Pulse gives you timestamped, anonymized evidence that you asked, you saw the pattern, and you acted—without turning your operators into tracked users.
Safety committee briefings Insurance narratives Union coordination
Why transit teams choose Wellness Pulse

Designed for yards, road calls, and split shifts.

If it needs a training manual or a corporate login, frontline staff won't use it. Wellness Pulse matches real behavior: scan, answer in under two minutes, get back to service.

  • No apps or accounts for operators—higher completion without IT backlog.
  • Garage and route segmentation so action lands in the right superintendent's lap.
  • Pricing per location (depot / facility), not per badge—scale with service changes.
  • Supports labor coordination with anonymized rollups, not named finger-pointing.
Launch: most agencies go from signup to first live pulse in about five minutes—posters and links, not a multi-month IT project.
Operator participation
~82%
Typical completion when QR and links live in crew rooms and briefings.
Setup time
~5 min
Configure depots, routes, and your first pulse templates.
Pricing
$30 / mo
Per location—unlimited operators and surveys.
Privacy
100%
No tracking cookies or device IDs on respondents.
Simple, transparent pricing

$30 per month per location.

No per-employee fees. No proprietary hardware. Cancel anytime. Each depot or facility is one location—unlimited operators, pulses, and analytics included.

Large “employee experience” suites often start in the thousands per month with seat-based licensing. Wellness Pulse keeps enterprise-grade anonymous signal accessible for agencies that need every garage covered—not just headquarters.
Sign up 📘 How it works

Ready to reduce incidents and improve rider experience?

Bring anonymous operator wellness and safety reporting to every depot—without compromising privacy.

Sign up ❔ FAQ