1. Agreement
By creating an account, accessing, or using Wellness Pulse (the “Service”) at wpulse.org or related domains, you agree to these Terms of Use and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
2. The Service
Wellness Pulse provides software for anonymous wellness surveys, aggregated analytics, scheduling, and optional distribution through channels you configure (email, Slack, social media, website embeds, and similar). We may update features from time to time. We strive for high availability but do not guarantee uninterrupted access.
3. Accounts
- You must provide accurate registration information and keep credentials confidential.
- You are responsible for activity under your account and for users you authorize.
- Notify us promptly at support@wpulse.org if you suspect unauthorized access.
4. Subscriptions and payment
Paid plans are billed on a recurring basis through Stripe unless otherwise stated at signup. Fees, billing cycles, and location-based pricing are shown during checkout or in your account. Subscriptions renew automatically until cancelled. You may update payment methods or cancel through your account billing settings. Except where required by law, fees are non-refundable for partial billing periods.
5. Acceptable use
You agree not to:
- Use the Service for unlawful, harmful, or deceptive purposes
- Attempt to identify anonymous survey respondents or re-identify aggregated data
- Reverse engineer, scrape, or overload the Service
- Upload malware or interfere with other customers’ use
- Misrepresent anonymity to survey participants when your configuration collects identifying information
- Resell or sublicense the Service without our written permission
You are responsible for how you deploy surveys, communicate with your audience, and comply with laws applicable to your organization (including employment, education, healthcare, and marketing rules).
6. Anonymous surveys
Standard Wellness Pulse surveys are designed to be anonymous. You agree to describe anonymity accurately to participants. Optional integrations or custom workflows you enable may change what data is collected; you remain responsible for those choices and any required notices or consents.
7. Your content
You retain ownership of survey content, branding, and data you submit. You grant us a limited license to host, process, and display that content solely to provide the Service. Aggregated, de-identified statistics may be used internally to improve reliability and support.
8. Our intellectual property
Wellness Pulse, including software, design, documentation, and trademarks, is owned by us or our licensors. These Terms do not grant you any rights to our brand or code except as needed to use the Service.
9. Third-party services
The Service may link to or integrate with third-party platforms (payment processors, Slack, LinkedIn, Meta, etc.). Their terms and privacy policies apply to your use of those services. We are not responsible for third-party products.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Wellness Pulse provides organizational wellness insights. It is not medical advice, diagnosis, or emergency response. If someone may be in immediate danger, contact local emergency services.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You will defend and indemnify Wellness Pulse against claims arising from your use of the Service, your survey content, your violation of these Terms, or your violation of applicable law, except to the extent caused by our gross negligence or willful misconduct.
13. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or if continued provision poses legal or security risk. Upon termination, your right to use the Service ends; sections that by nature should survive (payment obligations, disclaimers, limitations, indemnity) will survive.
14. Changes
We may modify these Terms. We will update the “Last updated” date and, for material changes, provide reasonable notice (for example, by email or in-product message). Continued use after changes take effect constitutes acceptance.
15. Governing law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your jurisdiction apply. Disputes will be resolved in the state or federal courts located in California, unless we agree otherwise in writing.
16. Contact
Questions about these Terms: support@wpulse.org
Website: https://wpulse.org